Use On Hold when you want a file to stand out for follow-up without changing its location or playback.
Flag something you want to revisit
On Hold adds a visible marker to a file so you can find it later. It does not pause playback, move the file, hide it, delete it, or change who can access it.
Mark or remove a hold
On Web, use the hold control in a file row to choose Mark on Hold. Use Remove Hold to clear it.
On iPhone, open a file's actions, then choose Mark on Hold. Choose Remove Hold to clear it.
Note — On Hold works on any file, on both Web and iPhone. You cannot put a folder on hold.
Find held files
On Web, open Unified Filter, choose Status, then On Hold in your library or a folder. On Hold is not a supported search-results filter.
On iPhone, open Filter, choose Status, then On Hold. You can combine it with other filters; folders do not match this status.
Mark several items on iPhone
Select the files, then choose Mark on Hold. The action appears only when every selected item is a file, not a folder.
What On Hold does not do
It does not pause or stop playback.
It does not move, delete, hide, or change sharing for a file.
It does not choose or change the sort order.
Troubleshooting
If On Hold is unavailable, confirm the item is a file and not a folder, in your own library.
Still need help?
Contact support