Check your storage usage

Check your storage usage

Check your storage usage

Plan Capacity measures cloud storage, while Offline Storage measures files and cache kept on your iPhone.

Find your Plan Capacity

On Web and in the iPhone app, open Settings, then Storage. Plan Capacity shows how much Traklist storage your account is using.

Know your plan limit

  • Free includes 2 GB of storage.

  • Pro includes 3 TB of storage.

See where your storage goes

  • Your files is everything you own.

  • Shared with you is every folder you joined. Joining a folder adds its size to your usage; leaving gives that space back.

  • A folder inside a shared folder you already joined is not counted twice.

Free up space by leaving a shared folder

  • Storage settings list the folders shared with you, with their size, who shared each one, and your role.

  • Select one or more and choose Leave. Traklist asks you to confirm, because you will no longer have access.

  • Leaving removes the folder from your library only. Nothing is deleted for its owner or anyone else.

If you reach the limit

Delete files you no longer need, leave a shared folder you no longer need, or upgrade to Pro before adding more storage. Traklist does not use a file-count limit. See What happens when your storage is full? for the grace period and browse-only access.

Understand Offline Storage in the iPhone app

In the iPhone app, Offline Storage is separate from Plan Capacity. It shows locally downloaded files and cache on your device. Deleting offline files frees iPhone storage; it does not delete the cloud version of those files.

Troubleshooting

If storage is full, remove files you no longer need or upgrade to Pro. Clearing Offline Storage does not reduce Plan Capacity.

Was this article helpful?

Was this article helpful?

Still need help?

Contact support